{"name": "Field Notes on Health Progress", "short_name": "Field Notes on Health Progress", "start_url": "https://notes.makehealthprogress.com/archive/", "description": "What if every dental practice were organized around patient progress? Our practices run with no onsite administrators. Support is centralized, remote, and increasingly automated, so our teams can focus on care. Removing the front desk was never the point. The real question is: How do we help more patients make progress toward health, with less friction for the people doing the work? Field Notes on Health Progress  is my open lab notebook on that question. Every week, one field note from inside our practices: what's working, what we're testing, and what still needs work. Who presents care  when there's no front desk? Why patients stall  after they say yes, and how to get care moving again Which tools and systems  we use, and what we'd change How teams grow  when they can see their own progress Free. Weekly. Written for general dentists and practice owners. Useful in any practice. No need to copy our model. Dentistry is getting harder to run. Costs are rising, reimbursement is tight, experienced team members are harder to find, and administrative work keeps growing. We can't control most of that. We can control how we organize the practice. These notes focus there, built on five steps: Define Health \u2192 Map the Path \u2192 Remove Friction \u2192 Show Progress \u2192 Build Momentum What every field note includes The question  we're working on Health Path:  patient, team, or practice From the field:  what actually happened in our practices The Health Progress question:  what it teaches about moving patients, teams, and practices forward What we're trying, and learning,  including what isn't working yet Try this in your practice:  one small experiment for your team this week Compare notes:  a question for you. I read every reply. Recent and upcoming field notes With No Front Desk, Who Presents Care? The Most Important Question at the End of Every Appointment Why More New Patients Won't Fix a Broken Patient Journey People Want to Know Which Tools We Use About Josh I'm a practicing general dentist. I founded Renken Dentistry in 2003, and it has grown into seven practices with 14 dentists across Texas and Illinois. I'm the founder and CEO of Smile From Within, and a speaker and coach for the Dentist Entrepreneur Organization (DEO). Some of what I share is proven. Some of it is still an experiment. All of it is shared to help us build a healthier model for dentistry together. Join the dentists getting one field note a week.  Free, and you can unsubscribe anytime. \u2014Josh", "icons": [{"src": "https://assets.buttondown.email/images/af1d63cf-42a6-4d5e-8575-81bb44f9774d.webp", "sizes": "any", "purpose": "any", "type": "image/png"}], "background_color": "#FAFAFB", "theme_color": "#052B58", "display": "standalone", "orientation": "portrait-primary"}